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Secure and Reliable Guest WiFi Solutions for Your Business

Providing guest WiFi is increasingly vital for businesses that want to offer convenience and enhance customer experience. However, without proper setup, a guest network opens up security risks, bandwidth issues, and affects general network performance.

Performance Networks offers customised guest WiFi solutions for fast, reliable, and secure connectivity to your customers and visitors. Our team of experts in the field will design and install a wifi network that segregates your guest traffic from internal systems for robust security, ensuring business operations run seamlessly. Be it for retail, office, or hotel Wi-Fi.

Performance Networks helps in extending seamless and secure online experiences.

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Performance Networks / Guest WiFi

Your Secure, Fast Public and Guest WiFi Solution Provider

Remember when WiFi at a hotel or your favourite coffee shop was an unexpected perk and not an expected amenity?

Those days are well behind us. Nowadays, smooth public and guest WiFi access is an integral component of the customer experience, where guests expect to connect wherever they are, whether indoor or outdoor guest WiFi. For businesses, providing this service is convenient and a powerful means of enhancing customer satisfaction and gaining valuable insights.

In a survey by Hotels.com, 38% of travellers would not dream of booking a hotel without free WiFi. What’s more, when WiFi is slow or unavailable in important areas, like the rooms, guest loyalty suffers. Similarly, 2 in 5 customers reported they are unlikely to visit a restaurant that doesn’t offer public WiFi.

Ensure your business will go beyond the expectations of guests and public Wi-Fi using the Performance Networks’ guest and public Wi-Fi solutions. Our Captive Portal platform develops rich visitor profiles, allows for real-time targeted ads, drives engagement, and assures your Wi-Fi service has turned out truly worth it to unlock valuable customer insight and revenues.

What is Guest WiFi?

Guest wifi gives visitors to a public space access to the internet, usually via a separate access point connected to the broadband router of the business they’re visiting.

Although guests will have easy access to the internet, the fact that they connect using a different point(either a VLAN or different physical port) on the business router means they will not be able to see any data or files on the internal network. Neither will any malware or viruses on a guest wifi device affect the integrity of the business wifi network.

Guest and Public WiFi Installation

Using the latest WiFi technology from some of the world’s leading manufacturers, our fully qualified engineers can install hardware to your own specifications and budgetary requirements.

Or, if you run a small business, you can install guest Wi-Fi yourself with our simple hotspot kit. Ideal for smaller businesses, our WiFi hotspot kit is a self-install solution that includes a plug-and-play public WiFi access point, graphics and portal setup, dashboard reports, and customer data export capabilities.

A fully managed guest wifi service is ideal if you require EPoS or chip-and-pin equipment coverage. It includes:

  • A thorough wifi survey
  • Installation and testing
  • An aftercare service
  • Graphics and portal setup
  • Dashboard reports
  • Customer data exports

Providing secure and reliable guest WiFi access is necessary for any business that wants to ensure convenience for its guests while ensuring network security. In addition to enhancing the experience for your customers, setting up a guest network will protect your internal systems by creating a separate, private network.

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Want to find out more about our WiFi installation services? Get in touch with one of our specialists today.

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Benefits of the Guest WiFi Network

Guest WiFi networks let your visitors connect their smartphones, laptops, and even smart TVs without compromising your main network. If you put guest devices on an alternative network, sensitive business data remains secure while you ensure seamless internet provision to your clients.

Improved Security

  • Isolates guest devices from accessing your main network.
  • Lessens the chances of cyberattacks or data breaches by segregating business systems from visitor connections.
  • Protects sensitive internal resources such as financial records, databases, and cloud-based applications.

Improved Network Performance

  • Keeps guests from using bandwidth that should be reserved for core business functions.
  • Offers better control over bandwidth use by limiting the speeds on guest networks if needed.
  • Eliminates crippling delays due to high-usage guest activities such as streaming video or other downloads.

Professional Customer Experience

  • Optimise customer or visitor satisfaction, providing easy connectivity to the Internet during a meeting or on-site visit.
  • Reflect a professional and considerate environment to work in that ensures reliable, convenient connectivity.
  • Branded, custom-designed welcome and terms pages generate a professional appearance.

Easy Management

  • Simplifies access and surveillance of separate guest connections vs. your internal devices.
  • Set password-protected access, usage limits, or time-based sessions.
  • Keeps a record of internet use for fair use and optimisation of performance.

Minimal IT Headache

  • Reduces the risk of disruption needed for troubleshooting because of unauthorised connections.
  • It makes network management simple by allowing guest access easily and segregating critical infrastructure.
  • Scalable to serve more visitors with ease, it doesn’t deteriorate the health of your overall network.

Setting Up Guest WiFi: Things to Consider

Access Point Configuration:

Your access points should be configured to support both your internal and guest networks.

Network Name and Password:

Make the network name clear, but the password secure, for easy visitor login without exposing your business systems.

Assigning Different IP Addresses:

Assign a different range of IP addresses to the guest network to manage the traffic and avoid cross-network access.

Internet Service Quality:

A quality Internet service plan that provides necessary bandwidth since a number of devices are already connected over it.

Configuring Settings:

A guest network setting can be modified to monitor the flow and ensure that more crucial business procedures are given top priority. For example, restricting the usage bandwidth from guest WiFi may enable your personal network to maintain its speed and reliability.

Internet Access You Can Rely On

Whether you need guest Wi-Fi for a retail store, office, or hotel, our solutions are designed to enhance internet access for your visitors while keeping your business network secure. Our expert team will ensure your network is easy to use, secure, and fit for high traffic.

Partner with Performance Networks to deploy a secure guest Wi-Fi network. Increase customer experiences and reinforce your brand while improving your internal network’s security and productivity. To learn more about deploying an optimised, secure business solution for a Guest Wi-Fi contact us today.

How Performance Networks Can Assist

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Seamless Setup:

We manage everything related to your guest WiFi, from configuration, access point configurations, and IP address assignment to the creation of secured network names and passwords.

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Improved Security:

Our solutions ensure that guests operate on their own separate network to maintain security integrity within the network.

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Customised Connectivity:

We work to optimise your internet service for the number of devices connected so that everything from customer phones to hospitality smart TVs gets a stable WiFi connection.

What Our Customers Are Saying

"We were grateful that Performance Networks pulled out all the stops to deliver a project within a very tight timescale and to budget. From the planning to the implementation, the Performance Network team worked closely with the BISC IT team, ensuring what was provided best suited the BISC’s needs. And even when things did not go to plan, the Performance Networks team adapted quickly to the new situation and came up with alternative approaches which delivered the same objectives to the same cost. The rural location and older buildings with their associated infrastructure make any BISC IT project a challenge, but Performance Networks overcame every obstacle without hesitation, delivered as promised and followed up with post-implementation support which was unfailing. We would happily turn to Performance Networks again for future projects."

Sarah Butler – Librarian and Head of Learning, BISC

"From the first point of contact Performance Networks have been amazing. They are extremely knowledgeable when it comes to networks and WiFi and are able to turn a complex topic into something simple and easy to understand. I can’t recommend them enough to anyone who needs a new network or is experiencing performance or connectivity issues with their existing network."

Steven Bennett, Head of IT, Manchester Central

"Performance Networks’ knowledge and expertise on WiFi solutions were invaluable to us during this huge and complex upscale project, and we are delighted with the work they have completed over the last few months.” “We’re really pleased to have completed this project, which is quite an undertaking and brings the technical infrastructure of our 19th century Palace very much up to speed with modern-day requirements."

Nick Johnson, IT Manager, Alexandra Palace

"Performance Networks resolved a complex ongoing WiFi issue in one visit; they are fast to respond and highly professional. We have since engaged them for further WiFi consultancy and thoroughly recommend their services."

David Jackson, DHL

"WiFi is now only an issue if it’s not available – and these occasions have been very few and far between. Access Points are remotely monitored so that Performance Networks can inform management if there is a problem even before they’re aware. Guests have a support line to call in case of difficulty. Performance Networks has helped Ragdale Hall to update its infrastructure to meet the requirements of the business, which is more and more reliant on technology. Guests and suppliers want instant communication, they need banks to provide immediate authorisations. All of this depends upon a stable platform, with excellent response when issues arise. As with WiFi, Ragdale Hall’s staff are only concerned when the technology gets in the way of providing outstanding customer service. Performance Networks have provided that stability and have been pro-active in ensuring that Ragdale Hall maintains and improves its systems."

Keith Palmer, IT Systems manager Ragdale Hall

"I have worked with several WiFi providers over 15 years at CCT, and Performance Networks are the only one who have truly understood the needs of our organisation. With three large conference centres that experience high guest footfall, our WiFi requirements are significant. Performance Networks have delivered a solution that meets our needs fully. I’ve been really impressed with their service after the installation too. They monitor our entire network and their support is second-to-none, proactively identifying and resolving issues before we’re even aware of them! I’m confident to say that our WiFi is sector-leading, which has a huge impact on guest experience."

Grant Farrant, Operations Director

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    David Ballard - Wifi Specialist Expert at Performance NetworksWill Evans - Wifi Specialist Expert at Performance Networks

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