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Network Support Services

A reliable network is the backbone of any successful business. At Performance Networks, we provide expert network support services designed to keep your network infrastructure running smoothly, ensuring uninterrupted connectivity. Whether you need proactive maintenance, troubleshooting, or full-scale managed network services, our experienced team is here to optimise your network and address any issues before they impact your business operations. Trust us to deliver fast, efficient solutions tailored to your specific needs, so you can focus on what matters most—growing your business.

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Tim Parkes-Rolfe WiFi 6
Performance Networks / Network Support Services

Network Services and Support

Having reliable technical support is crucial, especially if your business relies on WiFi for essential day-to-day activities such as managing operations and logistics, processing payments, offering guest WiFi, or hosting conferences and events.

Support When You Need It

We provide three competitively priced support packages tailored to meet the specific needs of your business.

Flexible Options

Our three coverage plans offer the flexibility to select the package that best suits your business requirements.

Industry Experts

With years of experience, we specialise in delivering successful network solutions to businesses across the UK.

Making the Lifeblood of Your Business Our Responsibility

Ensuring that your business has the right technical support in place is absolutely critical, particularly if your operations rely heavily on WiFi connectivity. Today, reliable internet access plays a pivotal role in maintaining the execution of essential functions.

Network Support

1. Submit a Support Request

2. Regular Updates

3. Your Satisfaction Matters

Network Infrastructure Solutions

At Performance Networks, we understand that managing your network effectively is crucial for your business’s success. Our network infrastructure services provide a secure network environment that safeguards your data against emerging cyber threats. Our dedicated network support team works closely with you to identify and resolve any network issues, ensuring that your systems operate without fault. We use Network monitoring tools from leading partners, to keep on top of your network and fix any issues as soon as they are detected.

Our services include:

Network Monitoring: We offer continuous monitoring to detect and address potential vulnerabilities in real time.

Infrastructure Consultancy: Our experts provide tailored advice on optimising your network infrastructure for performance and security.

Network Security Services: Protect your business with our robust solutions designed to mitigate risks and enhance your cyber security posture.

By choosing our cost-effective support services, you gain access to a long-term partnership focused on protecting your assets while enhancing customer service. With our proactive approach to network solutions, you can rest assured that your network is in capable hands.

Explore our Network Support Packages and Managed Firewall Services to discover how we can enhance your businesses network performance and security.

What Our Customers Are Saying

"We were grateful that Performance Networks pulled out all the stops to deliver a project within a very tight timescale and to budget. From the planning to the implementation, the Performance Network team worked closely with the BISC IT team, ensuring what was provided best suited the BISC’s needs. And even when things did not go to plan, the Performance Networks team adapted quickly to the new situation and came up with alternative approaches which delivered the same objectives to the same cost. The rural location and older buildings with their associated infrastructure make any BISC IT project a challenge, but Performance Networks overcame every obstacle without hesitation, delivered as promised and followed up with post-implementation support which was unfailing. We would happily turn to Performance Networks again for future projects."

Sarah Butler – Librarian and Head of Learning, BISC

"From the first point of contact Performance Networks have been amazing. They are extremely knowledgeable when it comes to networks and WiFi and are able to turn a complex topic into something simple and easy to understand. I can’t recommend them enough to anyone who needs a new network or is experiencing performance or connectivity issues with their existing network."

Steven Bennett, Head of IT, Manchester Central

"Performance Networks’ knowledge and expertise on WiFi solutions were invaluable to us during this huge and complex upscale project, and we are delighted with the work they have completed over the last few months.” “We’re really pleased to have completed this project, which is quite an undertaking and brings the technical infrastructure of our 19th century Palace very much up to speed with modern-day requirements."

Nick Johnson, IT Manager, Alexandra Palace

"Performance Networks resolved a complex ongoing WiFi issue in one visit; they are fast to respond and highly professional. We have since engaged them for further WiFi consultancy and thoroughly recommend their services."

David Jackson, DHL

"WiFi is now only an issue if it’s not available – and these occasions have been very few and far between. Access Points are remotely monitored so that Performance Networks can inform management if there is a problem even before they’re aware. Guests have a support line to call in case of difficulty. Performance Networks has helped Ragdale Hall to update its infrastructure to meet the requirements of the business, which is more and more reliant on technology. Guests and suppliers want instant communication, they need banks to provide immediate authorisations. All of this depends upon a stable platform, with excellent response when issues arise. As with WiFi, Ragdale Hall’s staff are only concerned when the technology gets in the way of providing outstanding customer service. Performance Networks have provided that stability and have been pro-active in ensuring that Ragdale Hall maintains and improves its systems."

Keith Palmer, IT Systems manager Ragdale Hall

"I have worked with several WiFi providers over 15 years at CCT, and Performance Networks are the only one who have truly understood the needs of our organisation. With three large conference centres that experience high guest footfall, our WiFi requirements are significant. Performance Networks have delivered a solution that meets our needs fully. I’ve been really impressed with their service after the installation too. They monitor our entire network and their support is second-to-none, proactively identifying and resolving issues before we’re even aware of them! I’m confident to say that our WiFi is sector-leading, which has a huge impact on guest experience."

Grant Farrant, Operations Director

Partnered with industry leaders

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All our partnerships

Get in touch

Contact our team for a free no obligation quote


    David Ballard - Wifi Specialist Expert at Performance NetworksWill Evans - Wifi Specialist Expert at Performance Networks

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