Skip to main content
Nottingham: 0115 822 1212

Café & Coffee Shop WiFi

Providing good WiFi in your café or coffee shop is essential to offering your customers the best experience and encouraging longer stays.

Reliable and fast internet access can significantly enhance customer satisfaction and attract more patrons to your business. Whether you’ve recently opened your cafe or successfully run one but haven’t set up Wi-Fi for your customers yet or are having issues with your current network, you’ve come to the right place.

When opening your wifi to the public via guest wifi solutions, there are best practice rules to ensure it’s fast, smooth and reliable. We provide reliable guest WiFi solutions to support this.

Enquire NowWiFi Services
Lady in coffee shop on laptop
Performance Networks / Café & Coffee Shop WiFi

Coffee Shop Professional WiFi Installation by Performance Networks

To be recognised as one of the top local cafes or coffee shops, trust Performance Networks for professional WiFi installation services. Our specialist engineers will conduct a thorough site survey and design a custom solution tailored to your business needs.

Not only will your customers enjoy fast, reliable WiFi, but you will also gain valuable marketing analytics and broaden your brand’s reach with the use of a captive portal.

Many customers share their experiences online, and a strong WiFi connection increases the likelihood of positive social media mentions. Our bespoke business networks ensure safe, reliable connectivity, future-proofing your business and helping grow your customer base.

Why Offer Free Wifi In Your Cafe Of Coffee Shop?

We live in a world where we all expect free wifi in cafes and coffee shops. If you don’t offer it, what’s to say your customers won’t leave and head to the nearest Starbucks?

Providing free guest Wi-Fi will give your customers a reason to come back repeatedly, provided, of course, that it is speedy, reliable, and secure.

Understand The Needs Of Your Customers

Before setting up WiFi in your cafe, understand your customers’ needs. Are they freelancers working on laptops, social media enthusiasts sharing latte art, or commuters checking emails? Customers access your WiFi via various devices, often more than you can see. Effective WiFi management requires understanding these usage patterns to choose the right speed and equipment for your customers.

Network Speed

Choosing lower-speed WiFi to save costs isn’t worthwhile. Slow connections frustrate customers, as you’ve likely experienced at airports or hotels. To avoid being known as the coffee shop with bad WiFi, browse packages from various providers to find the best speeds within your budget. For effective browsing, a minimum speed of 20 Mbps is recommended.

Equipment

Network speed and reliability depend on the equipment you choose. Basic setups require a modem and wireless router, but investment will be needed for commercial equipment for public access. Some models support captive portals, requiring users to agree to terms before accessing WiFi. This setup provides legal protection, filters adult content, and manages bandwidth usage, preventing excessive video streaming.

Security

Ensure your cafe WiFi is secure by using separate passwords for customers and business use. Back-of-house devices like payroll systems, cash registers, and music streaming should have their own connections and passwords. Encrypt your network with WPA2 (WiFi Protected Access II) for effective coffee shop WiFi management, protecting both public and private access.

Where To Display Your Password

Once your cafe WiFi is set up with a customer password, choose a visible spot to display it, like a chalkboard or near the till. Avoid having no password to prevent unwanted access from outside. Some cafes print passwords on receipts, but this can be redundant with contactless payments. Displaying the password clearly shows trust in your customers to use it responsibly.

Looking for reliable Café WiFi Services?

Contact Us

Café WiFi Services

Ultimately, for effective cafe wifi management, you need to ensure it’s fast, reliable and secure so customers can trust using it, whilst ensuring it’s separate to the wifi your business uses. If you’re unsure about how to set it up, we can conduct a wifi network installation survey.

We’ll help you establish your network’s goals and estimate the number of customers likely to be on your Wi-Fi at any one time. We’ll also help you decide which manufacturer is ideal and locate your switches, access points, and firewalls.

We also provide different support packages for your Café WiFi once installed. We can monitor your network for any issues and be on hand for any queries or issues with your WiFi.

What Our Customers Are Saying

"We were grateful that Performance Networks pulled out all the stops to deliver a project within a very tight timescale and to budget. From the planning to the implementation, the Performance Network team worked closely with the BISC IT team, ensuring what was provided best suited the BISC’s needs. And even when things did not go to plan, the Performance Networks team adapted quickly to the new situation and came up with alternative approaches which delivered the same objectives to the same cost. The rural location and older buildings with their associated infrastructure make any BISC IT project a challenge, but Performance Networks overcame every obstacle without hesitation, delivered as promised and followed up with post-implementation support which was unfailing. We would happily turn to Performance Networks again for future projects."

Sarah Butler – Librarian and Head of Learning, BISC

"From the first point of contact Performance Networks have been amazing. They are extremely knowledgeable when it comes to networks and WiFi and are able to turn a complex topic into something simple and easy to understand. I can’t recommend them enough to anyone who needs a new network or is experiencing performance or connectivity issues with their existing network."

Steven Bennett, Head of IT, Manchester Central

"Performance Networks’ knowledge and expertise on WiFi solutions were invaluable to us during this huge and complex upscale project, and we are delighted with the work they have completed over the last few months.” “We’re really pleased to have completed this project, which is quite an undertaking and brings the technical infrastructure of our 19th century Palace very much up to speed with modern-day requirements."

Nick Johnson, IT Manager, Alexandra Palace

"Performance Networks resolved a complex ongoing WiFi issue in one visit; they are fast to respond and highly professional. We have since engaged them for further WiFi consultancy and thoroughly recommend their services."

David Jackson, DHL

"WiFi is now only an issue if it’s not available – and these occasions have been very few and far between. Access Points are remotely monitored so that Performance Networks can inform management if there is a problem even before they’re aware. Guests have a support line to call in case of difficulty. Performance Networks has helped Ragdale Hall to update its infrastructure to meet the requirements of the business, which is more and more reliant on technology. Guests and suppliers want instant communication, they need banks to provide immediate authorisations. All of this depends upon a stable platform, with excellent response when issues arise. As with WiFi, Ragdale Hall’s staff are only concerned when the technology gets in the way of providing outstanding customer service. Performance Networks have provided that stability and have been pro-active in ensuring that Ragdale Hall maintains and improves its systems."

Keith Palmer, IT Systems manager Ragdale Hall

"I have worked with several WiFi providers over 15 years at CCT, and Performance Networks are the only one who have truly understood the needs of our organisation. With three large conference centres that experience high guest footfall, our WiFi requirements are significant. Performance Networks have delivered a solution that meets our needs fully. I’ve been really impressed with their service after the installation too. They monitor our entire network and their support is second-to-none, proactively identifying and resolving issues before we’re even aware of them! I’m confident to say that our WiFi is sector-leading, which has a huge impact on guest experience."

Grant Farrant, Operations Director

Partnered with industry leaders

Cisco partner logo purple
aruba logo purple
Extreme logo purple
cisco meraki logo purple
fortinet logo purple
All our partnerships

Get in touch

Contact our team for a free no obligation quote


    David Ballard - Wifi Specialist Expert at Performance NetworksWill Evans - Wifi Specialist Expert at Performance Networks

    Thank you for your enquiry, one of our team will be in touch very soon.

    FAQs

    Why should I choose Performance Networks for my cafe or coffee shop's WiFi installation?

    What benefits will my business gain from a professional WiFi installation?

    What is a captive portal, and how can it benefit my business?

    Will the WiFi installation disrupt my cafe's operations?

    Can the WiFi system handle a high number of users during peak hours?

    How can WiFi analytics help my business grow?

    Let’s get connected

    We’ll find the solution, performance guaranteed.
    Get in touch to find out more.