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Supermarket WiFi

In retail environments, reliable WiFi is essential for delivering a good shopping experience for your customers. If you are looking to provide WiFi in your supermarket, you will need to be able to provide consistent connectivity across large spaces, ensuring secure access for customers and staff, and supporting a variety of devices from POS systems to mobile apps.

At Performance Networks, we provide tailored supermarket WiFi solutions designed to overcome these challenges. Our high-performance WiFi solutions ensure stable, fast connections throughout the store, allowing customers to enjoy features like mobile shopping apps, digital coupons, and loyalty programs. For employees, our solutions enhance operational efficiency by supporting secure mobile devices, inventory management, and payment systems.

We also address security concerns with advanced network protection, keeping your customer data and in-store systems safe. With our supermarket WiFi solutions, you can create a more connected and efficient store, improving both customer satisfaction and operational productivity.

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Performance Networks / Supermarket WiFi

Customer Convenience with Reliable Supermarket WiFi

Convenience is king, and reliable supermarket WiFi plays a key role in delivering a connected experience for busy shoppers. By combining strong WiFi with in-store apps, supermarkets can offer customers personalised recommendations, exclusive discounts, and mobile-friendly checkout options that make their shopping experience more convenient and engaging.

Performance Networks’ WiFi solutions, paired with a captive portal, provide shoppers with easy access to your store’s network, offering instant connections to features like personalised offers and real-time pricing information via their smartphones. With features such as barcode scanning, customers can check prices on the go and access up-to-date product details, giving them greater control and convenience as they shop. The captive portal also enables a smooth, secure connection for shoppers, creating an effortless user experience that enhances satisfaction.

For customers in a hurry, mobile-friendly checkout options allow them to skip the lines, offering a faster, more efficient way to complete their purchases. These digital touchpoints further a positive connection between the customer and the store.

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Captive Portals for Customer Insights

Beyond providing an excellent customer experience, captive portal solutions can give supermarkets valuable insights into customer behaviour, helping stores optimise marketing strategies. Through the captive portal, Performance Networks can help you collect and analyse data while respecting customer privacy, delivering key benefits such as:

Foot Traffic Analysis: Understanding how customers move through the store can help with layout improvements and better product placement strategies.

Identifying Repeat Customers: Capturing data on returning customers allows for targeted loyalty programs and personalised promotions that drive engagement.

Conversion Tracking: By tracking customer behaviour from entrance to check out, you can measure how well your store layout and promotions drive conversions.

Feedback Collection: Captive portals provide an easy way for customers to offer real-time feedback on their shopping experience, giving you actionable insights to improve service.

With Performance Networks’ captive portal, you not only enhance the customer experience but also gain invaluable data to fine-tune store operations, improve product placement, and make informed business decisions.

Our custom WiFi solutions provide reliable, high-performance connectivity, creating a win-win scenario for both shoppers and supermarket operators.

Benefits of Service

Supermarket services have evolved significantly, with many systems now relying on reliable WiFi to meet customer expectations. From pick-and-pack operations to scan-to-shop features and click-and-collect services, reliable in-store connectivity has become essential to daily supermarket operations and overall customer satisfaction.

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Reliable WiFi for Essential Systems

Supermarket services such as pick and pack, scan-to-shop, and click and collect depend heavily on consistent, high-speed WiFi. These systems streamline the shopping experience for both customers and staff, allowing shoppers to use their smartphones for fast, contactless transactions and enabling employees to manage orders and inventory efficiently. Without stable connectivity, these services can become slow or unreliable, leading to customer frustration and operational inefficiencies.

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Evolving Supermarket Services

With the shift towards more automated and digital shopping experiences, WiFi has become the backbone of essential supermarket functions. Services such as mobile payment, digital couponing, real-time inventory tracking, and online order fulfilment all depend on robust WiFi networks. As customers increasingly expect convenient, tech-enabled shopping options, supermarkets must ensure their networks can support these services without interruptions.

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Connectivity in Large Supermarkets

Supermarkets are often vast spaces with multiple departments, aisles, and checkout zones, which can make providing consistent WiFi coverage throughout the store a challenge. Dead zones can disrupt critical systems like mobile checkout, digital pricing, or even communication between employees, impacting the overall efficiency of store operations.

How Performance Networks Can Help

At Performance Networks, we specialise in designing tailored WiFi solutions that cover even the largest retail spaces. Using WiFi heatmaps, we strategically design and optimise your network to ensure complete coverage, eliminating dead spots and ensuring smooth connectivity for both customers and employees. This ensures that every corner of your supermarket, from the produce aisle to the back of the warehouse, is fully covered with fast, reliable WiFi.

With Performance Networks, your supermarket can operate efficiently, providing the connected shopping experience that modern customers expect. Our solutions not only improve operational workflows but also enhance customer engagement and satisfaction, positioning your store to meet the demands of today’s tech-savvy shoppers.

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What Our Customers Are Saying

"We were grateful that Performance Networks pulled out all the stops to deliver a project within a very tight timescale and to budget. From the planning to the implementation, the Performance Network team worked closely with the BISC IT team, ensuring what was provided best suited the BISC’s needs. And even when things did not go to plan, the Performance Networks team adapted quickly to the new situation and came up with alternative approaches which delivered the same objectives to the same cost. The rural location and older buildings with their associated infrastructure make any BISC IT project a challenge, but Performance Networks overcame every obstacle without hesitation, delivered as promised and followed up with post-implementation support which was unfailing. We would happily turn to Performance Networks again for future projects."

Sarah Butler – Librarian and Head of Learning, BISC

"From the first point of contact Performance Networks have been amazing. They are extremely knowledgeable when it comes to networks and WiFi and are able to turn a complex topic into something simple and easy to understand. I can’t recommend them enough to anyone who needs a new network or is experiencing performance or connectivity issues with their existing network."

Steven Bennett, Head of IT, Manchester Central

"Performance Networks’ knowledge and expertise on WiFi solutions were invaluable to us during this huge and complex upscale project, and we are delighted with the work they have completed over the last few months.” “We’re really pleased to have completed this project, which is quite an undertaking and brings the technical infrastructure of our 19th century Palace very much up to speed with modern-day requirements."

Nick Johnson, IT Manager, Alexandra Palace

"Performance Networks resolved a complex ongoing WiFi issue in one visit; they are fast to respond and highly professional. We have since engaged them for further WiFi consultancy and thoroughly recommend their services."

David Jackson, DHL

"WiFi is now only an issue if it’s not available – and these occasions have been very few and far between. Access Points are remotely monitored so that Performance Networks can inform management if there is a problem even before they’re aware. Guests have a support line to call in case of difficulty. Performance Networks has helped Ragdale Hall to update its infrastructure to meet the requirements of the business, which is more and more reliant on technology. Guests and suppliers want instant communication, they need banks to provide immediate authorisations. All of this depends upon a stable platform, with excellent response when issues arise. As with WiFi, Ragdale Hall’s staff are only concerned when the technology gets in the way of providing outstanding customer service. Performance Networks have provided that stability and have been pro-active in ensuring that Ragdale Hall maintains and improves its systems."

Keith Palmer, IT Systems manager Ragdale Hall

"I have worked with several WiFi providers over 15 years at CCT, and Performance Networks are the only one who have truly understood the needs of our organisation. With three large conference centres that experience high guest footfall, our WiFi requirements are significant. Performance Networks have delivered a solution that meets our needs fully. I’ve been really impressed with their service after the installation too. They monitor our entire network and their support is second-to-none, proactively identifying and resolving issues before we’re even aware of them! I’m confident to say that our WiFi is sector-leading, which has a huge impact on guest experience."

Grant Farrant, Operations Director

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    David Ballard - Wifi Specialist Expert at Performance NetworksWill Evans - Wifi Specialist Expert at Performance Networks

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    FAQs

    Why is reliable WiFi important for supermarkets?

    What is a captive portal, and how does it benefit supermarkets?

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    How does Performance Networks ensure full coverage in large supermarkets?

    What are the security measures in place for supermarket WiFi?

    How can supermarket WiFi reduce operational costs?

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