Hospitality WiFi

"We were grateful that Performance Networks pulled out all the stops to deliver a project within a very tight timescale and to budget. From the planning to the implementation, the Performance Network team worked closely with the BISC IT team, ensuring what was provided best suited the BISC’s needs. And even when things did not go to plan, the Performance Networks team adapted quickly to the new situation and came up with alternative approaches which delivered the same objectives to the same cost. The rural location and older buildings with their associated infrastructure make any BISC IT project a challenge, but Performance Networks overcame every obstacle without hesitation, delivered as promised and followed up with post-implementation support which was unfailing. We would happily turn to Performance Networks again for future projects."

"From the first point of contact Performance Networks have been amazing. They are extremely knowledgeable when it comes to networks and WiFi and are able to turn a complex topic into something simple and easy to understand. I can’t recommend them enough to anyone who needs a new network or is experiencing performance or connectivity issues with their existing network."

"Performance Networks’ knowledge and expertise on WiFi solutions were invaluable to us during this huge and complex upscale project, and we are delighted with the work they have completed over the last few months.” “We’re really pleased to have completed this project, which is quite an undertaking and brings the technical infrastructure of our 19th century Palace very much up to speed with modern-day requirements."

"Performance Networks resolved a complex ongoing WiFi issue in one visit; they are fast to respond and highly professional. We have since engaged them for further WiFi consultancy and thoroughly recommend their services."

"WiFi is now only an issue if it’s not available – and these occasions have been very few and far between. Access Points are remotely monitored so that Performance Networks can inform management if there is a problem even before they’re aware. Guests have a support line to call in case of difficulty. Performance Networks has helped Ragdale Hall to update its infrastructure to meet the requirements of the business, which is more and more reliant on technology. Guests and suppliers want instant communication, they need banks to provide immediate authorisations. All of this depends upon a stable platform, with excellent response when issues arise. As with WiFi, Ragdale Hall’s staff are only concerned when the technology gets in the way of providing outstanding customer service. Performance Networks have provided that stability and have been pro-active in ensuring that Ragdale Hall maintains and improves its systems."

"I have worked with several WiFi providers over 15 years at CCT, and Performance Networks are the only one who have truly understood the needs of our organisation. With three large conference centres that experience high guest footfall, our WiFi requirements are significant. Performance Networks have delivered a solution that meets our needs fully. I’ve been really impressed with their service after the installation too. They monitor our entire network and their support is second-to-none, proactively identifying and resolving issues before we’re even aware of them! I’m confident to say that our WiFi is sector-leading, which has a huge impact on guest experience."